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Prism Casino Review
Prism Casino is a casino room owned by Virtual Casino Group and established in 2002. Its software is powered by Realtime Gaming and accepts US players. It offers flexible banking options and its player traffic is gradually decreasing due to its complaints it has been facing. They are known to void winnings and their payouts are very slot. However, they arte trying by all means to resolve these issues and existing players should not fear much. Its software is available on both download and flash version. Their bonus terms are confusing and new players would certainly have to contact support so as to get a thorough understanding.
Bonuses and Promotions
Prism Casino offers a no-deposit bonus / free chips of up to $75 and a 500% match up deposit bonus up to $5,000. Their bonus is attractive and players can clear it fast simply by playing slots. However, they having been facing problems with their withdrawals and they have received plenty of complaints. Other bonuses offered include a cashback bonus of 250% for a deposit of $500 or more. In addition, it offers plenty promotions to include monthly promotions offering 500% match up deposit bonuses.
Games
Prism Casino offers more than 150 casino games to include Atlantic City Blackjack, European Roulette, American Roulette, 3 Card Poker, Baccarat, Bonus Pai Gow Poker, Bonus Blackjack, Casino War, European Blackjack, Double Exposure Blackjack, French Roulette, Keno, Progressive Jackpots, Multihand Blackjack, High Limit Baccarat, Poker Pursuit, Vegas Craps, Spanish Blackjack, Video Poker Games, Slot Games. As part of Realtime Gaming, it offers random progressive jackpots and players are able to play slot games free simply by registering as guest before they consider opening a real money account.
Banking Options
Prism Casino does not offer a wide range of banking options. The deposit and withdrawal options offered include Visa, MasterCard, Citadel, Central Coin, CLICK2PAY, Firepay, Neteller, On Demand Funds, and Prepaid ATM.
Recently, they have been having problems with payments and this has resulted to very slow payments and at times they void winnings. Many people have been disappointed because each time you win large sums of money they have to vet you and check if you have not violated their terms even in the slightest way.
However, withdrawal delays and some lies about the casino room have been solved. Players Can still play at this online casino room and enjoy great gaming action but would not advise high rollers to play at this casino room.
Customer Support
Its customer support is satisfactory and offers 24/7 online support via live chat. It also offers customer support via email and phone. For immediate response, players can simply make use of the live chat. The only language supported is English.
Playing in this online casino you may recognize delays in payments, problems with funds, problems with technical support. This online casino is part of The Virtual Casino Group. They pay winnings but the player has to encounter STRICTLY all terms and conditions (on casino site). If you have problems with this casino, please, contact us using the form 'contact us' (on top of pages) or open a topic on our forum. We will be glad to help you solve the problems. Please, be careful with this casino.
Prism Casino Review – First Impression
Players in the US often have a tough time finding an online casino that is open to them. With a complex and confusing patchwork of current legal frameworks, there isn’t a whole lot of choice for stateside gamblers. Luckily, there are some quality brands that players in that part of the world flock to and one of them is Prism Casino.
This colourful online casino has found a good balance between being eye-catching and retaining a professional, appealing look that sits well with discerning players. Appearance is important but it would fall flat without a solid range of gambling options - Prism Casino has made sure to provide those as well.
Overall, Prism Casino comes across as approachable, entertaining and well presented. Players around the world will enjoy this instant play casino and all it has to offer them.
Software Platform and Favourite Games
Prism Casino is home to games developed by Real Time Gaming, also known as RTG. It does not host titles by any other game provider and some players might find that this a disadvantage. If you only play NetEnt or Microgaming games, for instance, then Prism Casino will not be the right option for you.
However, for players who do not restrict themselves in this way, Prism Casino has plenty to offer. Over 100 games await and instant play fans can access the majority of these titles directly through their browser. Players who select the download casino option will gain access to the entirety of the library.
As Prism Casino only hosts RTG games, we would have no use for a feature that sorts by provider. However, Prism has built in a few category buttons to help players get around. These can be found in the vertical menu on the left-hand side of the screen. Players can also save games to their favourites, putting them within easy reach at all times. A search bar is also handy for finding specific titles.
Let’s take a look at the game options available at Prism Casino.
Online Slots at Prism Casino
Many online casino players would describe themselves as slots fanatics so it’s a good thing that this section of Prism Casino is its largest. From the menacing Rudolph Awakens to the fantasy slot Cubee and the Asian-inspired Empress Wu, there is no shortage of different themes and types to try out.
As this is a fairly large collection, players have been given the tools to make viewing it more convenient. Sort by slot name, release date, popularity or even current jackpot size. For progressive jackpot slots, the prize pot size is displayed within the game thumbnail. One can also sort by theme as well as use the search bar to find games.
There are a number of progressive jackpots available at Prism Casino but for some reason, the casino has not grouped these altogether in one category. However, it’s easy enough to bring them into focus - simply sort by ‘Biggest Jackpots’ and they will be displayed at the top.
There were a whopping 79 progressive jackpot slots available at Prism Casino when we visited. These include titles such as Football Frenzy, Raindance, Halloween Treasures and Fire Dragon. Jackpots range in size from just over $200 all the way up to $85,000 and over. As Prism only hosts RTG titles, players will not see popular jackpots such as Mega Moolah or Mega Fortune Dreams.
Table Games
Players can find a small collection of table games in this part of the site. Blackjack, baccarat, Pai Gow, Pontoon and 3-Card Rummy are available here. Players can make use of free or demo play throughout Prism Casino and when it comes to table games, this feature is invaluable for those who want to learn about a new table game or improve their strategies.
Video Poker
Prism Casino offers players about 15 different variants of video poker and these games are grouped together in one category. Enjoy Deuces Wild, Joker Poker, Jacks or Better, among others, and play for free or for real cash.
Specialty Games
This small clutch of games includes the titles such as Fish Catch, Banana Jones, Treasure Tree, Keno, Roulette and Craps.
Players can also click the All Games button in the main menu to launch the full list of available casino options. Perfect for browsing and discovering new favourites!
Prism Mobile Casino
Players can switch on their tablets or smartphones to enjoy Prism Casino play on the go. The site is fully mobile accessible and its rainbow theme, intuitive navigation and the full complement of site features translate well to the mobile platform.
Some brands struggle to translate their desktop casino offering onto the smaller touchscreen interface of mobile devices but Prism Casino does not have this problem. Mobile players can easily log in, access promotions and games, check out the VIP program and do pretty much anything they would do on the desktop version.
Big Progressive Jackpots
Somewhat unusually, Prism Casino has not created a separate category for its jackpot games. Players who look out for this kind of gambling experience might even miss out on the fact that these games are available at this online casino. Aside from this small technical niggle, Prism’s jackpot offering is significant and varied.
While the big names (and the big prize pots) associated with games developed by studios other than RTG are absent, Prism offers a decent range of progressive titles with prize pots that go from modest to generous.
Other Bonuses & Promotions
Prism Casino believes in rewarding its players, regardless of whether they have just created an account or are returning customers. Here are the promotions we encountered at Prism when we visited.
Mega MondayThe weekend’s over but that doesn’t mean the fun has to end. This weekly promotion at Prism gets the week started off right with a deposit match bonus with no wagering requirements and a crazy-high max cashout limit of $30,000.
New Game BonusRTG is one of the more active game development studios, which means that new releases are always on the horizon. Prism Casino celebrates these events by handing out bonuses that include free spins on the latest game. When we visited, the Dr Winmore slot had just dropped and Prism Casino players could claim a 300% deposit match with no match limit plus 30 spins on the shiny new slot!
X1 Card Signup Bonus Code
Game of the WeekIt’s not just the new games that deserve a little love. Each week, this online casino selects a slot and names it Game of the Week. A unique bonus code is issued and players who use it while depositing can unlock all sorts of special perks. These can include deposit matches and/or free spins bundles.
Prism Casino Rewards and VIP Program
A tiered VIP rewards system is in place at Prism Casino. Access to the program is not automatic however players need only email customer support to express their interest in joining and they will be assessed for eligibility.
There are four levels in the Prism VIP scheme - High Roller, Silver, Gold and Platinum. Players can progress to a higher level by meeting the deposit criteria set for each one. As they move to a higher level, players can expect a higher weekly withdrawal limit, more advantageous loss insurance on a monthly basis, higher table limits and other attractive rewards. VIPs also get access to a VIP-only live chat feature that puts them directly in touch with the VIP team.
A system of Comp Points is also in place at this online casino. These are awarded each time the player makes a bet and every 100 Points can be converted into $1 in bonus cash.
Deposit and Withdrawal Methods
Prism Casino players can use the following methods to deposit into their casino account:
- Visa, Mastercard, American Express
- Neteller
- Bitcoin
- eCheck
Prism Casino Signup Bonus
Withdrawals can be requested using the methods listed below. Withdrawal fees may apply, depending on the method selected. For non-VIP players, the maximum withdrawal limit is set at $2,000 per week.
- Bank Transfer
- eCheck
- Bitcoin
- Neteller
- Visa, Mastercard credit cards
Withdrawal Speed and Reversal Time
Prism Casino has a fairly long withdrawal pending time, which can last up to 15 days. The withdrawal processing time presumably varies depending on the method chosen but Prism Casino says that they cannot give an exact payout time estimate.
7 - 10 Days
10 - 14 Days
14 - 21 Days
10
No
Customer Service and Support
Prism Casino has provided some useful support resources through its Contact Us page. Here, players can follow a step-by-step guide to setting up their casino account, the terms and conditions, and to learn more about the deposit and withdrawal options available.
For information regarding the cashier and banking services specifically, players can click the ‘i’ button in the Deposit or Withdraw tabs on the Cashier page to load even more detailed resources on this topic.
In terms of support channels, Prism provides two options:
- Email: For support: help@prismcasino.com
- Live Chat: Support available 24/7 through the real-time messaging feature
Casino Facts
2003
Costa Rica
No
Free Signup Bonus
98.50%
Prism Casino Sign Up Bonus Codes
No
Conclusion
A popular RTG casino, Prism Casino has been around for over a decade. Since its launch in 2002, it has held on to its good reputation and continues to update its offering to meet the challenges of the ever-changing online gambling industry.